Stirling Cryogenerators and systems are designed for a long life. Due to the robust design, some of our customers have been able to operate the Stirling Cryogenerator for more than 40 years.
Stirling applies a service philosophy with the following key elements:
- Low operator attention required
The operators’ activities are limited to a daily routine check, regular cleaning/replacement of filters and simple compressor oil changes.
- Low maintenance required
The Stirling Cryogenerator requires an annual inspection and cleaning. Once every 35,000 operating hours maintenance is required which includes preventive replacement of some parts.
- On-site maintenance
Maintenance the Stirling Cryogenerator can be done on-site. There is no requirement of shipping components back to the factory for maintenance or repair, meaning less down-time and transport costs.
- 10 Years supply of spare parts guaranteed
Stirling Cryogenics guarantees the supply of spare parts for a period of 10 years after shipment of a system.
- Service engineer availability as local as possible
In order to shorten response times to service requests and to avoid high (travel) costs, Stirling aims at availing Service as local as possible. This is achieved by Stirling’s worldwide Service Network. There are also possibilities for customers’ service engineers to be trained by Stirling.
- Remote Service Support
Stirling offers the possibility to remotely support the customer in case of operational and maintenance issues.
- Remote control
Stirling cryogenerators are equipped with a device that enables remote control of the Stirling system. This has proven to be a very useful tool in case of remote service support.
- Full Service Contracts
Under certain conditions Stirling offers the possibility for a full service contract.